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Advanced Testing Framework Solutions
Automation Quality Assurance Enterprise Testing
Effective Date: January 15, 2025 | This Privacy Policy applies to all CortexDataFlow services

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use CortexDataFlow's automated testing framework development services.

Last Updated: January 15, 2025 — We review and update this policy regularly to ensure it reflects our current practices and complies with Taiwan's Personal Data Protection Act.

Information We Collect

When you work with CortexDataFlow, we collect information that helps us provide better automated testing solutions. This includes details you share directly and some technical information from your interactions with our services.

Information You Provide

  • Contact details when you reach out about our testing framework services
  • Company information and project specifications during consultations
  • Technical requirements and system details for custom framework development
  • Feedback and communications about ongoing projects

Technical Information

Our systems automatically collect certain technical data to improve service delivery. This includes browser information, IP addresses, and usage patterns on our website. We use this data to optimize our testing frameworks and ensure compatibility across different environments.

How We Use Your Information

We use your information to deliver high-quality automated testing solutions and maintain productive client relationships. Every piece of data serves a specific purpose in improving our services or supporting your projects.

  • Developing and customizing testing frameworks for your specific needs
  • Providing technical support and maintenance for implemented solutions
  • Improving our testing methodologies based on real-world project outcomes
  • Communicating project updates and technical recommendations
  • Ensuring our frameworks work effectively with your existing systems

Data Storage and Security

We take data protection seriously, especially given the sensitive nature of software testing environments. Your information is stored using industry-standard security measures designed to prevent unauthorized access or data breaches.

Security Measures

All client data is encrypted during transmission and storage. We use secure servers located in Taiwan, with regular security audits and monitoring. Access to your information is limited to team members who need it for your specific projects.

Data Retention

We keep your information only as long as necessary to provide services and meet legal requirements. Project-related data is typically retained for three years after project completion, while general contact information may be kept longer for potential future collaborations.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We're committed to honoring these rights and making the process straightforward.

Access Your Data

Request a copy of the personal information we have about you, including how we're using it and who we've shared it with.

Correct Information

Update or correct any personal information that's inaccurate or outdated. We want to make sure our records are current.

Delete Data

Request deletion of your personal information when it's no longer needed for legitimate business purposes.

Limit Processing

Restrict how we use your information in certain circumstances, such as when you're disputing its accuracy.

Information Sharing

We don't sell your personal information to third parties. However, we may share certain data in specific situations that directly support your testing framework projects or meet legal requirements.

Service Providers

Sometimes we work with trusted partners who help deliver our services — like cloud hosting providers or specialized testing tools. These partners only receive the information necessary to provide their services and are bound by confidentiality agreements.

Legal Requirements

We may disclose information if required by Taiwan law or to protect our rights and the rights of our clients. This would only happen in exceptional circumstances, and we would notify you when legally permitted.

Cookies and Website Data

Our website uses cookies to improve your browsing experience and help us understand how people interact with our content. These small data files help us remember your preferences and analyze website performance.

Most browsers allow you to control cookie settings. You can disable cookies entirely, though this might limit some website functionality. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods) to enhance your experience.

International Data Transfers

While we primarily store data within Taiwan, some of our testing frameworks and cloud services may involve international data transfers. When this happens, we ensure adequate protection measures are in place to safeguard your information.

We carefully select international partners who maintain data protection standards equivalent to Taiwan's requirements. Any transfers comply with applicable cross-border data protection regulations.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify existing clients through email or prominent website notices.

Minor updates might happen without individual notification, so we encourage you to review this policy occasionally. The "Last Updated" date at the top shows when the most recent changes were made.

Questions About Privacy?

If you have questions about this privacy policy or want to exercise your data rights, we're here to help. Our team handles all privacy inquiries promptly and transparently.

@
support@cortexdataflow.com
+886225977600
No. 111號, Liuhe 2nd Rd, Qianjin District, Kaohsiung City, Taiwan 801